We believe in putting users first whenever possible. However clever an idea might be, if it doesn’t help the user find what they’re after – or worse, makes it difficult for them to do so — there is probably a better approach.
For communication to succeed, it isn’t enough to just transmit a message; the message must be received. Creating successful communication via the web requires developing empathy with our users — the ability to step outside ourselves and experience a site through fresh eyes — just as a busy, distracted, modern web user might.
Respect the Design
Graphic design is part of our history, and design informs everything we do, which is why you’ll find designers and design firms among our clients.
Most designers have worked with a web developer who doesn’t really “get” design. This results in a lot of back-and-forth as designers attempt to communicate their vision and developers try to translate visual concepts into a language they understand. Or worse, refuse to execute aspects of a design because they don’t fit into their understanding of the web.
We believe design is an inseparable part of user experience, and since users come first, design should too. Our designer clients have been universally thrilled to find a developer who can not only execute their vision faithfully but be a valuable contributor to the design conversation, often even before the first sketches are made.
Honesty, Clarity, Transparency
For us, relationships matter as much as projects do. Good relationships mean we can support our clients more and more effectively the longer we work together. We believe nothing better serves our relationships than being honest, clear and transparent.
The Pursuit of Happiness
This is going to sound obvious, but we care a great deal about making our clients happy. Of course happy clients keep coming back, but beyond that, we recognize that our life’s work involves creating something that the world is going to see and interact with. We strive to leave our clients with the sense that together we have crafted something good, powerful, effective and beautiful.
Metric Media was founded in Seattle in 2002, and each member of our core team has been in the development business for at least 10 years. We’ve all had experience running our own businesses prior to Metric Media, so we’re able to bring a deeper understanding of the business environment and our clients’ needs to the work we do.
We’re a small company but we have an extensive network of contractors and consultants that expand our effective skill set — from Salesforce to SEO, ASP.NET, server configuration and more.
Our flexible team allows us to offer our clients a comprehensive approach to solving their web challenges. In addition to programming, we’re well versed in working through design challenges, bringing designers up to speed on responsive design, helping our clients better communicate with their users, and helping them make choices that best benefit their business.
Our experience with companies of all sizes – Fortune 500 firms, national and local nonprofits, startups, family businesses and one-person endeavors – means we’re comfortable diving into just about any project.